BUSINESS CONTINUITY MANAGEMENT
Business Continuity Management is an increasingly appreciated business management area designed to prevent unexpected disruptions as well as financial and reputation losses.
The preparation of appropriate solutions in the case of unexpected events is also an element of competitive advantage because it gives current and future contractors a guarantee that their services will be provided without interruption.
The scope of our services includes:
- Implementation of Business Continuity Management System
The implementation of the Business Continuity Management System covers all activities related to the implementation of all or selected elements of the system described in ISO 22301, such as in particular:
1Preparation of relevant regulations on Business Continuity Management (Strategy, Policy, Procedure / s – depending on the size of the enterprise),
2Conducting Business Impact Analysis,
3Conducting Risk Analysis,
4Preparation of Business Continuity Plans,
5Preparation of Crisis Management Plans,
6Conducting the test of Business Continuity Plans and Crisis Management Plans,
7Conducting the trainings for personnel responsible for Business Continuity Management.
- Business Impact Analysis
Business Impact Analysis is a core element of the Business Continuity Management System. It allows to determine the impact of disruption of key business processes, i.e. financial, customer, operational, reputational, legal and regulatory.
Based on the results of this analysis, we know what losses result from the interruption of individual processes, which allows to compile a list of processes according to their criticality. A list of critical processes is the basis for further action, in particular for the preparation of Business Continuity Plans.
Business Impact Analysis also provides information on critical resources supporting the critical processes.
- Risk Analysis
The Risk Analysis is designed to identify and assess the risks associated with business activity.
The Risk Analysis result is a list of the risks identified in the company along with their classification as well as risk mitigation measures implemented and recommended for implementation.
Risk analysis is the basis for the development of a strategy for action to mitigate identified risks.
- Preparation of Business Continuity Plans
Business Continuity Plans describe in a formal way any action that an organization should take in the case of an adverse event so that its impact is as small as possible.
The result of the preparation of Business Continuity Plans are professional documents approved by senior management of organizations ready to use in a crisis situation. Plans are at the same time the basis for the tests.
We can prepare plans from scratch or adjust your documents to meet the standards and good practices.
- Preparation of Crisis Management Plans
The Crisis Management Plans describe in a formal way what action the organization should take in the face of various types of emergency situations.
The plans specify in particular who is responsible for responding to the event (in particular the Crisis Management Organization), the way crisis communication works, and emergency decision-making.
The key decisions taken during the activation of the Crisis Management Plans include launching the Business Continuity Plans.
- Business Continuity Management Exercises
Business Continuity Plans and Crisis Management Plans should be reviewed during the tests to determine whether these documents are actually useful in an emergency situation.
A series of well-prepared tests allows you to capture gaps and areas to be amended in plans, as well as prepare business personnel for various emergency events.
Depending on the organization’s maturity for Business Continuity Management, we organize table top exercises, functional tests, and operational tests.
- Business Continuity Management Trainings
BCM training allows to familiarize the management and staff of the organization with the principles of Business Continuity Management and better prepare your organization for all sorts of extraordinary events.
During training, the elements of the Business Continuity Management System and their interdependence are clarified, which is essential, especially before implementation.
Training may cover the entire Business Continuity Management System or individual components, such as Business Impact Analysis.
- Vendor Risk Management
Due to the increasing specialization of services, more and more tasks are entrusted to external entities, which does not always go hand in hand with the knowledge that such situations can cause various types of threats.
Making the continuity of operations dependent on the continuity of other companies, it is important to investigate whether service providers or merchants are adequately addressing BCM issues.
Vendor assessment covers identification of all critical activities entrusted to external organizations and verifies whether they meet the expectations of an approach to Business Continuity Management and whether they ensure the appropriate reaction to extraordinary events.
- Other actions in the scope of Business Continuity Management
According to the wishes of our Clients we can prepare an individual offer also covering other activities related to the subject of Business Continuity Management.